In this article, we have gathered five of our most significant achievements of 2024.

1. Software migration

When we started 2024, we knew we were facing one of our biggest challenges yet. 

We took on the migration of over 700 locations – a task that tested our capabilities, but turned into our biggest success story. Looking back at the scale of the project, it might have been one of the biggest parcel locker software migrations of the European Out-of-Home market in 2024.

The migration went smoothly and what made us particularly proud was how we handled this undertaking without a single service interruption for the customers using Pakettipiste lockers

2. Working with the giants

We adapted our software for major carriers like DHL Express and UPS. This required developing specialized solutions and flows for both courier and customer interfaces.

3. Improvements to Our Software 
  • Enhanced platform stability and performance
  • Reduced maintenance requirements through automation
  • Added power management functionality for battery lockers
  • Optimized support systems reducing physical site visits
  • Platform self-sufficiency improvements
  • Integration capabilities for 6-7 different hardware types
  • Comprehensive security enhancements
4. Breaking New Ground in North America 

We launched our first pilot program in North America, a market where Out-of-Home delivery solutions are still developing, we’re proud to be helping the pioneers.

5. Customer Success Story 

Our commitment is being more than just a software provider, we always think alongside our customers about their future success and how we could help to enable it.

This was perfectly illustrated during our two-day brainstorming session in Tallinn with Pakettipiste, where we dove into potential future business models and explored ways to enhance parcel locker infrastructure utilization.

Moving forward to 2025!

We’re entering 2025 with clear objectives: expanding our European presence and continuing to enhance our platform based on customer feedback. 

Our focus remains on delivering reliable solutions and to work closely with our customers to address their Out-of-Home delivery challenges.

 

Cheers to 2025!
From CollabNet