Automated Parcel Machine software designed with user- experience in mind.

Open for all carriers, easy to implement, for any locker configuration.

Out-of-home deliveries made simple.

Technical advantages of a modern SaaS solution

Agnostic on all levels

Hardware, OP system and backend agnostic technology gives you the freedom of choice for technology, suppliers, and hardware vendors.

Security and confidentiality

Each carrier data is isolated, and available to only authorized personnel. Data is encrypted at rest and in transit. Minimal privilege policy. Frequent security updates.

Based on event sourcing pattern

Every meaningful business event is captured with no data getting lost. The end-customer will always know where their parcel is.

Based on open-source technologies and free dependencies

Modern and fast stack that does not conflict with any type of corporate technology. Super-easy to host and deliver frequent updates and implement new use- cases.

100% test coverage

Entire technology is covered with more than 1000 automated tests (and counting) resulting in extremely reliable cloud-based platform.

Robust Integration

Technology includes WEB APP for administration whereas all functionalities are also available through API conforming to OpenAPl v3 spec. Business intelligence API for all your business-decisions.

Full software solution for out-of-home delivery channel

Processes and workflows

Covering typical use-cases of couriers, network administrators and end-customers. Carefully considered core product allows to implement new use-cases simpler than ever.

OOH delivery channel

APM, PUDO (pick-up and drop-off point) as delivery channel. “Click and collect” solution for merchants.

Open and closed networks

Technological infrastructure for single and multi-carrier (merchant) operations including compartment reservation.

Additional tools

“Click and collect”, OOH checkout integration (E-shop), Real-time push notifications using webhooks (reverse API) for any parcel event.

Our expertise

12 years hands-on business expertise

Extensive experience building and operating APM networks in 4 different markets in EU. From investment and financial planning to network setup and customer onboarding.

Baltic APM delivery culture

Baltics has one of the most advanced APM delivery cultures in the world. The flows and logic of our software mirrors flows which have been used to deliver 20 – 30 miIIion parcels over past years. Couriers and network administrators require minimum or no training to get started while end-customer only need to scan the QR code to receive their parcel. 

5 years of SaaS service provider experience

Software as a service (or SaaS) is extremely cost-effective solution as a technology model. Several global logistic giants trust us to develop, host and maintain their applications.

Our Why

We love to innovate and challenge the status quo, and this is why Estonia leads Europe in start-ups, unicorns and investments per capita.

APM’s (parcel lockers) are part of our everyday lives. On average every month 1.3 million customers receive 1’000’000 parcels through the lockers. Courier delivery is an absolute niche service. Our team, both as a customer as well as network operator have so much experience, failure and learnings we want to share with merchants and carriers globally. Our aspiration is to offer significant efficiency increases for last mile delivery and best possible shipping experience. Every customer should have access to OOH delivery.