Customer Case Study

Pakettipiste-vaaka

Pakettipiste is Finlands most customer-oriented logistics company, operating the largest Open Carrier Agnostic APM network in Finland
700+ existing indoor APM-s
20 000+ shipments delivered per day

Services for carriers
(courier companies):

  • First mile pick-up and last mile drop off
  • Returns handling
  • Track and trace and reporting integrations
  • APM-s are integrated to e-commerce check-out process as courier pick-up locations, so consumers can choose the preferred location

For retailers:

  • Click and collect
  • Leave parcel to APM

For consumers:

  • C2C sending
  • C2C receiving

All mayor parcel delivery operators are integrated
Network utilisation is high, constant expansion is needed

The project to upgrade the APM network

Expand the network and deploy outdoor APM-s

Add minimum 2 new technologies with possibility to add more later

Plan to add 200+ APM-s each year

CollabNET provides software to run and manage the network with multiple hardware support and process enhancements

smart locker technology
CollabNet logo

CollabNET services Hardware
selection process

Defined with customer all specifications and criteria to choose HW.

Focus on outdoor technology that will suit the Finnish harsh conditions

Market Research and pre-selection (RFI management)

>15 Hardware provders included in the study 

  Checked on 50+ criteria to meet the business needs

  Mechanical: doors, frame, locks corrosion

  Hardware: screen, scanners, modem

  Software: integation

Vendor selection process (RFQ management)

Applying scoring model: 15+ providers > 9 selected > 4 shortlisted > 2 contracted

 Vendors selected for the study: Zhilai (CN); Cleveron (EE); Keba (AT); Kargopark (TR); ARKA (RO); Modern Expo (UA); SNBC (CN); Pusatec (FI); Felxity (LT); +1 HW provider from Finland

Commercial terms: pricing; lead times

Hardware testing on site.

Currently we have 4 APMs running at our office.

CollabNET Software for the Project

Cloud based SaaS with guaranteed Service Level

Isolated Cloud Server Set-up

Integaration Support

Set-up Services

Standard SW configured to meet exact customer needs Nework configured, parameters added Workflows configured Hardware integration support for chosen technologies Customer visual branding added to front- and back-end

Trainings to customer staff​

Software Customisations Agreed

Additional customer specific workflows development

Planned next stages

Capacity Management Solutions

Increasing the throughput and maximizing revenue. Capacity allocation algorithms. Hard/soft allocation – capacity reservation, slots pre-booking. Dynamic pricing algorithms.

Courier workflow enhancements

Adding specific workflow elements required by the courier companies.

Integrating new generation modems and communication technology.

smart locker technology

smart locker technology

Once a package is delivered to a smart locker, the recipient is automatically notified that their package is ready for pickup and provided with access instructions (usually in the form of a code, order number or barcode that can be scanned by the locker). Upon arrival at the locker, the user enters their access code or order number — or scans their barcode — to gain access to their package. But smart locker technology can do so much more than just store, distribute and manage items.