Customer Case Study
Services for carriers
(courier companies):
- First mile pick-up and last mile drop off
- Returns handling
- Track and trace and reporting integrations
- APM-s are integrated to e-commerce check-out process as courier pick-up locations, so consumers can choose the preferred location
For retailers:
- Click and collect
- Leave parcel to APM
For consumers:
- C2C sending
- C2C receiving
All mayor parcel delivery operators are integrated
Network utilisation is high, constant expansion is needed
![CollabNet logo CollabNet logo](https://collabnet.eu/wp-content/uploads/elementor/thumbs/CollabNet-logo-pw03i1o6kpml762j65qqx182y5mtr4aosb1w3q8rlu.png)
CollabNET services Hardware
selection process
![](https://collabnet.eu/wp-content/uploads/2022/07/APM-Gray_png-1024x683.png)
![](https://collabnet.eu/wp-content/uploads/2022/06/soft-150x150.png)
Defined with customer all specifications and criteria to choose HW.
Focus on outdoor technology that will suit the Finnish harsh conditions
![](https://collabnet.eu/wp-content/uploads/2022/06/invest-150x150.png)
Market Research and pre-selection (RFI management)
>15 Hardware provders included in the study
Checked on 50+ criteria to meet the business needs
Mechanical: doors, frame, locks corrosion
Hardware: screen, scanners, modem
Software: integation
![](https://collabnet.eu/wp-content/uploads/2022/06/eco-150x150.png)
Vendor selection process (RFQ management)
Applying scoring model: 15+ providers > 9 selected > 4 shortlisted > 2 contracted
Vendors selected for the study: Zhilai (CN); Cleveron (EE); Keba (AT); Kargopark (TR); ARKA (RO); Modern Expo (UA); SNBC (CN); Pusatec (FI); Felxity (LT); +1 HW provider from Finland
Commercial terms: pricing; lead times
![](https://collabnet.eu/wp-content/uploads/2022/10/image16-removebg-preview-150x150.png)
Hardware testing on site.
Currently we have 4 APMs running at our office.
CollabNET Software for the Project
![](https://collabnet.eu/wp-content/uploads/2022/10/image5.jpeg)
Cloud based SaaS with guaranteed Service Level
![](https://collabnet.eu/wp-content/uploads/2022/10/image6.jpeg)
Isolated Cloud Server Set-up
Integaration Support
![](https://collabnet.eu/wp-content/uploads/2023/09/Picture-1.png)
Set-up Services
Standard SW configured to meet exact customer needs Nework configured, parameters added Workflows configured Hardware integration support for chosen technologies Customer visual branding added to front- and back-end
![](https://collabnet.eu/wp-content/uploads/2023/09/Picture-4-e1695810480125.png)
Trainings to customer staff
![](https://collabnet.eu/wp-content/uploads/2023/09/Picture-6.png)
Software Customisations Agreed
Additional customer specific workflows development
Planned next stages
Capacity Management Solutions
Increasing the throughput and maximizing revenue. Capacity allocation algorithms. Hard/soft allocation – capacity reservation, slots pre-booking. Dynamic pricing algorithms.
Courier workflow enhancements
Adding specific workflow elements required by the courier companies.